I have learned some really cool stuff here, but the thing that makes me feel really good is that a lot of the best practices suggested, are things I'm already doing.
Keep your custom fields to a minimum.
Customize your workflows as needed, but don't go overboard.
When creating a new project for a new group of users, make sure you get lots of info from them upfront before you run off and design their world.
Community members, are you ready to rock? Get front row access at High Velocity: ITSM World Tour and amp up your service management! Tune in on November 10 to the 2-hour digital broadcas...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events