Just to say Thank You to Nancy Lopez from Atlassian Premier support. I was not aware of the additional tier level of support before meeting her here at Summit. In about 5 minutes she had identified the solution to my issue then we tested it over the next 30-45 minutes.
I'll be looking into accessing premier support when I get back to the office.
Community members, are you ready to rock? Get front row access at High Velocity: ITSM World Tour and amp up your service management! Tune in on November 10 to the 2-hour digital broadcas...
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