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Atlassian Premier support are very smart.

Deleted user Apr 10, 2019

Just to say Thank You to Nancy Lopez from Atlassian Premier support.  I was not aware of the additional tier level of support before meeting her here at Summit.  In about 5 minutes she had identified the solution to my issue then we tested it over the next 30-45 minutes.  

I'll be looking into accessing premier support when I get back to the office.  

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