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You don't seem to belong to any stride teams

I must have missed a step in the setup process, because when I log in and am taken to app.stride.com, I get the message that reads: You don't seem to belong to any stride teams

There are no options on this page, and no methods (that I know of) to remedy this situation. 

Any advice would be appreciated.

2 answers

Hi Leo we got that as well.

We had the admin just re-send the invite after users got that and it sorted itself out.

0 votes
lauren Atlassian Team Nov 13, 2017

Hey Leo! Sounds like something is up with your sign-in, and it's difficult for me to help with that. Would you mind reaching out to Support? They should be able to give you specific instructions. 

Thanks!

Sounds good. I thought I'd try the community first.

Thanks for the direction.

Hiya Leo! I saw that you created a support ticket, and it was resolved by completing the sign-up process.

Can you confirm if you require any further help? :) 

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