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What video participant management options will be available?

I'm running a group that does live homeschool classes for a wide range of ages, understandably kids make a lot of noise. I must have the ability to mute/unmute our participants as needed. Will this be an option? 

Also, What is the Max number allowed inside a video meeting? 


1 answer

0 votes
lauren Atlassian Team Dec 20, 2017

Hi Kaloa,

The answer is yes, you can remotely mute participants!

A longer answer is that the "moderator" can mute participants, but you'll need to unmute yourself when the time comes to speak. We don't allow unmuting because it raises privacy issues.

Hi Lauren, 

So I'm confused, once I mute them I won't be able to unmute them?  These are children, some quite young.  Currently, we are using Zoom, the kids raise their hands (either via the software, or just in the camera range) and get called on and then they are unmuted individually to answer. We have full control of the mute/unmute feature, no privacy concerns since parents have logged them into these classes. 

If they mute themselves the privacy issue seems valid, but If I (or one of our teachers) mute them for class control we'd need the ability to unmute as well.  And to be honest, sometimes we have a child playing with controls who mute themselves and don't know what they did, having this mute control is vital to our needs. 

If WE mute them, can we unmute them? 

Perhaps different levels of mute could be built in? Option Controls on their side where they can set whether they can/cant be unmuted by the moderator.  

lauren Atlassian Team Dec 21, 2017

Right you are understanding correctly, they have to unmute themselves.

That's good feedback though, so thank you for reaching out! We can look into adding more controls in the future. 

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