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Upgrade from Hipchat to stride

Dear Atlassian Team Members.

we want to upgrade from HipChat to Stride, cause it will better integrate with our existing Atlassian Products rather than slack. I have a couple of questions from our service director:
- As if seen in older articles, there is no date, when you get upgraded. Is there an ETA, when it will happen?
- Is the Upgrade-Service from HipChat Basic (Free) to Stride Basic (Free) free (without any additional payments?
- Will the history be moved entirely from HipChat to Stride?
- Can we include the Stride cloud app into our existing Confluence and Jira instances, so that we can manage everything in one setting page?

Thanks in advance.
Benjamin

2 answers

1 accepted

1 vote
Answer accepted

Hi Benjamin, 

It's great to know your team wants to start using Stride :D

Regarding your questions: 

  1. We don't have an ETA to provide you for when your HipChat group will be upgraded to Stride. However, our team will reach out to you in advance and let you know all the details about it. 
  2. Yes, the upgrade is free. No additional fees will be included.
  3. If your company wants to move data from HipChat to Stride, we will help you with getting it done. 
  4. All users from Confluence, Stride or Jira will be managed at https://yourcompany.atlassian.net/admin/users. 

Hope it helped clarify. Let me know if you have additional questions. Thank you!

The answer is redundant now. Cause HipChat & Stride will not be supported anymore. There is an official announcement von Atlassian on their page.

https://www.atlassian.com/blog/announcements/new-atlassian-slack-partnership?_ga=2.141583154.1645765597.1532673932-1102806142.1532505717

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