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The JIRA Cloud bot is not working.



I have everything on Stride setup correctly. Making issues, updating statuses, etc via Jira Software's site, the notifications come through, so I know the bot is properly connected. But, when I have the JIRA bot part enabled where you can use the bot to create issues, that doesn't seem to be working. When I type, "@Jira create Test Issue", it replies, "Woops, that didn’t work. You need to update the configuration for the Jira bot." Not sure what it means by that. I checked everything with in the bot, all of my settings are supposedly correct. My default issue type is the standard "Task" issue type provided by Jira Software, so I thought it would've worked without problems.

I'm pretty lost at this point. Any help would be much appreciated.



1 answer

0 votes

Could you show us the settings for the bot?

What do you think?

Not working for me, either. I get no response from Jira.  I think I have set up correctly. It looks very similar to OP's configuration.

Very strange. 

I'm having an issue too. Works on the portal but not the app.

Screenshot 2018-06-08 11.11.23.png

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