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Stride starts up and is a blank white window


Out of the four of us who have downloaded Stride, three of us are experiencing an issue where Stride will start up with an intro and then become a white window with no features other than the three colored buttons at the top left common to all Mac apple (red to close, yellow to reduce, green to expand.) Can't seem to open settings, check for updates, or even open "About Stride." The fourth member is having no issues and can use it without problems.

Please help!


Thank you!

1 answer

0 votes
lauren Atlassian Team Jan 09, 2018

Hi Jennifer!

This sounds like an issue that is specific to your site - would you mind submitting a request to our Support team?

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