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Stride sign up on Mac - Something slipped up error on all login attempts

Jimmy Seddon
Jimmy Seddon
Community Leader
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December 6, 2017

Hello Everyone,

We don't have too many Mac users but for the two that have tried to sign up and login into our Stride instance they have both received the error:

"Something slipped up. If it keeps happening reach out to Support, and we'll get right on it."

Repeated login attempts result in the same error.

I thought I come here first to see if anyone has encountered something like this.

Thanks!

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lauren
lauren
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 7, 2017

Hi James,

I think I've seen that issue before, but I think you need to reach out to Support - they should be able to help with your specific case. 

https://support.atlassian.com/contact/#/

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Jimmy Seddon
Jimmy Seddon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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December 7, 2017

I was just looking and stumbled across this:

https://jira.atlassian.com/browse/STRIDE-119

which is the same thing, so I'm now watching that issue for updates.

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lauren
lauren
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 7, 2017

Oh great! Thanks for finding that. 

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