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Stride remote desktop control not available yet?

John van Lith Nov 26, 2017

I am a happy early adopter off Stride.

But ... I am urgently waiting for remote desktop control. As far as I can oversee this functionality is not available yet.

The questions are: Is the remote desktop control not available yet?

If yes; what is the planned date for this?

If no; please tell me where the find it?

3 answers

0 votes
Lauren Harrison Atlassian Team Dec 03, 2017

Hi John,

Remote desktop control is not available yet, but it will be coming very soon - likely in the next release. keep any eye out for it. 

0 votes
Robin Test Feb 16, 2018

So it is February, when is it coming out?

Lauren Harrison Atlassian Team Feb 20, 2018

Hi Robin, 

It should be there now! 

Robin Test Feb 20, 2018

Cool! Could you give me a screenshot, or some documentation on how to find/use it then? 

I have looked around and cannot seem to find it. I know the announcements said it was to be available from app and desktop. But have checked web/desktop/app and have been unable to find it.

Lauren Harrison Atlassian Team Feb 21, 2018

Click on the three dots next to the person (that's also in the meeting) that you want to use remote desktop control with:

 large.png

Hilario-Gmail Apr 18, 2018

Well I click on Remote Control, the arrow transform in a turning circle... but it remains there, nothing happen.

I wonder what can I do to check where is the problem.

Hilario-Gmail Apr 18, 2018

Resolved. Not both users had the remote control option in the menus. I restarted both interfaces, and then both had the Remote Control option. And then Remote control work fine.

Then first point to check is: Both users have the option.

Thanks

0 votes
IBS Test Jul 20, 2018

You may try R-HUB secure remote support server for your requirement...runs on-premise.

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