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Stride remote desktop control not available yet?

I am a happy early adopter off Stride.

But ... I am urgently waiting for remote desktop control. As far as I can oversee this functionality is not available yet.

The questions are: Is the remote desktop control not available yet?

If yes; what is the planned date for this?

If no; please tell me where the find it?

3 answers

0 votes

Hi John,

Remote desktop control is not available yet, but it will be coming very soon - likely in the next release. keep any eye out for it. 

So it is February, when is it coming out?

Hi Robin, 

It should be there now! 

Cool! Could you give me a screenshot, or some documentation on how to find/use it then? 

I have looked around and cannot seem to find it. I know the announcements said it was to be available from app and desktop. But have checked web/desktop/app and have been unable to find it.

Click on the three dots next to the person (that's also in the meeting) that you want to use remote desktop control with:

 large.png

Well I click on Remote Control, the arrow transform in a turning circle... but it remains there, nothing happen.

I wonder what can I do to check where is the problem.

Resolved. Not both users had the remote control option in the menus. I restarted both interfaces, and then both had the Remote Control option. And then Remote control work fine.

Then first point to check is: Both users have the option.

Thanks

You may try R-HUB secure remote support server for your requirement...runs on-premise.

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