When running the Stride client from behind a proxy it does not connect. Error message only shows:
"Something slipped up. If it keeps happening, reach out to Support, and we'll get right on it."
The File -> Settings menu does not open anything. I thought there would be a possibility to setup the proxy settings.
(Btw, Help -> About Stride doesn't doe anything either.)
Other applications work fine, reading the Internet proxy settings from Windows.
The log file shows these entries:
2017-12-12 07:49:45 - warn: [Rest - Client] 0 encountered hitting https://chat-client-api.atlassian.io/me - 3 attempts - will not retry RestError: Request failed
2017-12-12 07:49:48 - warn: [Rest - Client] 0 encountered hitting https://atlassianstride.statuspage.io/api/v2/incidents/unresolved.json - 3 attempts - will not retry RestError: Request failed
However, going to these two URLs manually in a browser works fine.
Does anybody have the same problems with the client?
How to fix it?
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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