It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Stride Free Limits Group Video Meetings

Our 4 people team wanted to test the stride video meeting quality. We can only use 1 to 1 video meetings (2people). If a third person joins the meeting, everyones camera, and microphone gets turned off and no one can do anything about it. Is there a limit on the free account, concerning video meetings with more than two people ?

1 answer

0 votes

Hi Jan, 

You should be able to add more than 2 users in a meeting, yes. Could you please provide us the following details to further investigate the problem:

  1. Are you using the desktop client for Stride? Which version?
  2. Are you using Windows, Mac or Linux? 
  3. Is the issue 100% reproducible on every meeting? 

Thank you!

Hi Nagila,

the most interesting thing is, that this issue happens in every session independent from the type of stride application. Even if we are all using the web application or the desktop application (windows, linux, mac) or android. Sadly, this issue is 100% reproducible on every meeting. 

Hi Jan, 

I just noticed you opened a support ticket with our team. With this, I will respond back to you directly on the ticket ;)

Thank you!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Stride

Stride and Hipchat Cloud have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

2,421,870 views 26 26
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you