It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Stride - Custom DNS verification when TXT record for SFP Already Exists

We already have TXT record at root of our domain.

"v=spf1 include:  ..."


How can we add verification   ??


Tried to create resource record set [name='', type='TXT'] but it already exists

2 answers

0 votes
lauren Atlassian Team Jan 04, 2018

Hi Vlad,

If you haven't already, would you mind reaching out to Support? They should have the tools to help you out.

I received a response on this from Atlassian Support it solved my issue.

You can add the Authentication Token to the end of the SPF TXT record by adding the TEXT string with a new line.  I test the SPF record with MXTOOLBOX and no issues reports.  The Atlassian Domain verification also worked fine with the authentication token appended to the SPF record.

If you put the Atlassian Authentication token after the SPF string with only a space, then the MXTOOLBOX record will fail.  It needs a newline to separate the strings.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Stride

Stride and Hipchat Cloud have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

2,421,831 views 26 26
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you