When I click "resend recovery link" on the splash screen of the desktop client, it takes me to a webpage which I use to send a recovery link. That arrives in my email and I click the link, which takes me to a password reset form. I reset my password and submit.
Then the web browser shows a white page with the message "We're having trouble loading that site." The url is https://stride.desktop.atlassian.io/.
The password reset does not take, so now there is nothing I can find to do to get this password reset.
Please follow the steps below to try to reset your password again:
After changing your password, try to access your Cloud instance again in a new tab in the browser.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events