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Notifications

I'm sure this may have been asked before and therefore someone can point me in the right direction...

We're evaluating Stride right now and I'm unclear on the notifications side of things.

Am I right in saying:

  • You can't add sound notification?
  • The only visible notification you can see is in the browser tab above the address bar

If this is correct then if I wasn't looking at my browser, how am I to know that there's a new mention or message that I need to see?

Any guidance appreciated

Cheers

3 answers

1 accepted

1 vote
Answer accepted
Thomas Schlegel Community Leader Feb 05, 2018

Hi,

if you install the Stride App, there will be a notification overlay in the taskbar icon: image.png

According to the Stride settings, you can add a sound notification:

image.png

Thanks a lot Thomas, that's most helpful.

 

About 2 minutes after I posted this I saw that there was a desktop app which my team and I have installed and that's much better.  For other users viewing this thread, you can find the desktop app here:

https://www.stride.com/downloads

Thanks again for your reply Thomas.

Thomas Schlegel Community Leader Feb 05, 2018

You're welcome, @John Joyce

If you think, your question is answered, please mark it with the checksign. With such a marker, other user can find answered questions more easy.

Thank you

I converted from Hipchat to Stride today. Hipchat seemed to have more notification options. On Hipchat any messages sent to me when I was offline would be sent to my email or texted to my phone. That way I would not miss anything important.  How can I do this with Stride? 

Also, in Hipchat I could modify the Settings to keep a new message window open indefinitely. In Stride it disappears after a few seconds. How can I change this too?

Overall.. I like Stride but it seems to have fewer Settings for Notifications. 

I have Sride  Desktop Version 1.11.96 installed on my Mac (Mac OS Siera 10.13.3)

I am receiving  neither sound notification nor pop-up.

Can someone advice me what to do?

Thomas Schlegel Community Leader Mar 01, 2018

@Alexey Mileev Please post a new question. Do not ask new questions in old threads. Such "Comment Questions" will not get as much attention as a new one.

Thank you.

0 votes

Hi Alexey,

I would recommend reaching out to our Support team.

You can contact them here - https://support.atlassian.com/stride/

Thank you!

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