I have several members of my team who always show up as "Guest" when they enter Stride meetings. All of them are using the Stride client for Mac, and I can see and message all of them--by name--in my Stride client.
Any thoughts?
Hi Matt,
I'm not sure what's going on there. My only suggestion would be to make sure that those team members are signed-in.
If the problem continues, I would reach out to Support. They can give you more personalized help.
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Hi Lauren,
I asked my affected team members to log out and log back in, and that appears to have fixed the problem. Thank you!
That's great! Glad to hear.
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