Since the update this week our windows users have found that they cannot start a meeting from the desktop client, the meeting opens with an error...cannot access microphone or camera.
Does anyone have a solution for this?
We appreciate if you could please share some extra details about the issue:
I am a mac user and I encountered the same problem. When I try to call another person I receive an error
Cannot GET /icvim/OpinionatedElvesDevourRuthlessly?jwt=eyJhbGciOiJSUzI1NiIsImtpZCI6ImJhbmFuYS12aWRlby8xNTAwNTAxMjU3IiwidHlwIjoiSldUIn0.eyJhdWQiOiJqaXRzaSIsImNvbnRleHQiOnsidXNlciI6eyJpZCI6IjVhY2IwNmRkNTZkNmM3MmI0NTE4Mzk1NSIsIm5hbWUiOiJDcmlzdGlhbiBDb21ib2VhbnUiLCJhdmF0YXIiOiJodHRwczovL2F2YXRhci1jZG4uYXRsYXNzaWFuLmNvbS81YWNiMDZkZDU2ZDZjNzJiNDUxODM5NTU_Ynk9aWQifSwiZ3JvdXAiOiI3NGNkMWM3ZS02NDgyLTQxN2EtYjFlOS0zNWQ5MDM1N2YzY2EifSwiZXhwIjoxNTIzMzczNjcyLCJpc3MiOiJjaGF0IiwibmJmIjoxNTIzMjg3MjcyLCJyb29tIjoiT3BpbmlvbmF0ZWRFbHZlc0Rldm91clJ1dGhsZXNzbHkiLCJzdWIiOiJlcGljdmltIn0.ejb9Ln19DdHmUBIORNWMlZ4wqaY4SuH-y31j0tf9QnAtHh9e8yZkmDWaEWbnaASNCn4qr0jcKK6M833u8xicbdQmu-3YfeyeVWotiQF393g55LZk06y2QbZ3xuNFywItAlIRHZU_u6uDjP3nUk28dgKcLgLz1_T_L4JM3tShzMCo3LChmY87rTlfvqixHyiDG9G-WXW-crXMOy7IoxZ9C7p4PtTh4-GHRoC2hUrUAzPjErzlmt0Ebr7nvzh-2Qx_HhRI_amFuke38wu1qiFjAFshVsYsT4IalYt35hdTDeav_zj_IlXgI6UA2iKguGsmUjKkvnhM_Y4NLLfZa6ZDcg
This error appears.
Do you have any solutions?
I'd like to get more information on the issue that you are facing with the Mac client:
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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