I have several people that are having issues with not hearing the notification sound that Stride makes when a new message comes in, so they are not seeing messages for a long period of time, which causes delays in getting things resolved sometimes. So is there any way to customize the notification sound so some people could use a louder or more noticeable sound?
Edit (May 21, 2018): New sounds will be available in your app settings in the next release!
Sorry to hear about the annoyance there. Currently, there is no way to change the sound, but we intend to bring multiple sound options your way in the near future!
Got to be a way to either change the sound or at least increase the volume without turning up everything else. That little "pip" sound is so quiet, most of the time I have no idea someone is pinging me. We use this to communicate both internally and with customers. It's a little thing, but critical to keeping good communications. Please make this change!
Please, for the love of all that is holy, give us options for sound! The little "pip" sound (great description Mark L.!) is nearly unrecognizable. My team is now missing messages and that never happened with HipChat. This tool is now slowing us down instead of speeding us up. Wrong Direction!
On a Mac I miss it 9/10 as I can't have my speakers turned up to full as all the other notifications on my Mac work clearly. So I have had to set the bouncy icon to forever or else I miss notifications.
On Ubuntu it doesn't even make a sound, so I am now messaging people on another messaging platform to look at the message I sent on this messaging platform.....go figure.
Hi, everyone! Wanted to let y'all know that there are several new sounds available to choose from!
Head to your settings and pick your favorite. For those of you looking for something more noticeable, there are several that are more prominent than the default sound.
Can you be more specific about how to make that change, Cameron? I've gone to settings in both the desktop app and the site and both still show a checkbox for "play a sound" under notifications. There are no options. And, I closed the app and started it again to see if it would update and offer the option.
Thank you for the update with the option to select notifications sounds from a list of options. This is exactly what was needed and the sounds provided are pretty good.
The only thing that I would like to add is that it would be nice to allow the use of a custom sound... just let me select a sound file (.mp3, .wav, etc) and use that. That would give maximum flexibility for all users.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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