we are testing right now stride in our company, as the future solution for the internal and in some cases external communication.
As far as good. We are satisfied in general with some exceptions.
One is a significant performance issue while screen sharing. It happens not in every sesssion and is not connected to some local conditions.
Is that a known issue?
Do someone else have this problem?
Is there a priority on this, to solve it?
We are using the free model for now in the test period, if that has an impact on the performance.
I'm looking forward on some feedback to this.
To better understand what may be causing this issue, allow me to ask you a few questions:
thank you for your questions.
What we have detected while testing some cases. The issue occurs only on clients with the Mac OS 10.12. version and only with the app. On some clients we have the OS 10.11 and there is the performance ok.
While using stride on the browser (chrome) for screen sharing everything is fine, as well on OS 10.12.
We also have issues with performance using the Stride app. If more than 8-9 people are on the call performance can be terrible, with not hearing others, and slowing each persons computer down. If you try to screen share, often you get connectivity issues and can't view the presenters screen. We all change call quality to low and that can help a little, but this is a major issue and causing a lot of distress in my company and users wanting to go back to skype.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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