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How to use promo code for slack when moving from stride


We are moving from stride to slack and have received a promo code but when we are paying for stride for the standard plan we are not able to see the section to add the promo code, can anyone please help


1 answer

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AhmadDanial Atlassian Team Nov 11, 2018

Hello, Seema.

To help me understand the issue that you are seeing here with the Slack promo code, can I please double confirm that you are paying for Slack rather than Stride instead?

Additionally, can you provide the screen shot of what you are seeing on your end so I can double check this with the Slack team on this? Thanks.

Hi Ahmad,

I have a coupon code also but I see no place to input that.  We have the free plan and are considering upgrading.

AhmadDanial Atlassian Team Mar 07, 2019

Hi there, @stephen chan 

Can I please confirm if you are trying to apply this for a brand new team that you are setting up for Slack or rather an existing team instead?

It will also be great if you can attach a screen shot of the step that you are currently on so I can discuss this together with the Slack team to see where the issue might be. Thanks!

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