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How to deactivate Stride sites


I've discovered that I have three different Stride sites I used for testing and I want to delete/deactivate the ones I'm not using. Unfortunately, I didn't find any way to do that in the administration options neither in the documentation. Any help?


1 answer

2 votes
lauren Atlassian Team Feb 07, 2018

Hi Fabian,

Yes, there is a way to deactivate your site! 

First, go to your admin dashboard - click on the gear icon in the lower left corner, click the 'admin' tab, and then click on 'view all admin settings.'

Next, click on the 'billing' section and then the 'manage subscriptions' section. From there you should see a 'cancel subscription' option.

Let me know if you have any questions!

Thank you, Laureen. You gave me the clue to find the solution. Following your steps, I could only access one of the instances (the one related to my Jira account) but not the others (the ones I wanted to disable).


Better to go straight to: and from there, deactivation is just a snap.


Kind regards,


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