You mentioned chat but Confluence doesn't have a chat feature. Can you confirm what software you're using for chat? Is it Stride or Hipchat, or are you using a 3rd party add-on?
Thank you for confirming that. In Stride, you can set your profile picture (also known as an avatar) by editing your profile:
Can you have a look there and let me know if you have any trouble setting your avatar image?
Right now there's an issue where avatar updates might take a day or so to propagate, and so we've reported it as a bug here:
How long ago did you update the profile picture? If this is the bug you're running into, please vote on it, since it shows the developers how many users have run into the problem.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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