How do you integrate Bitbucket with Stride? Edited

How do you integrate Bitbucket with Stride? We currently have it integrated with HipChat and it works great. We get notifications in different rooms each time a project is modified and we want to have similar notifications for Stride.

5 answers

1 vote

We just get this;


Screen Shot 2018-01-22 at 2.06.51 pm.png

I've gone to the page "Install now" takes you to, and granted access, and then hit add again and it just keeps coming up with 'need to install an app'?



I have the same issue on my side.

@atlassianAny update about this issue ?



Hello @Lauren Harrison,

Same thing on our side: access granted but still the same error again and again. Is it possible to receive some help on that issue?


Hi @Jihani Laouadi and @Alexandre Jardin,

I don't work on Support, so it's difficult for me to help. Would you mind reaching out to Support?

We are getting this same error

0 vote
Oji Udezue Atlassian Team Dec 02, 2017

Are you using Bitbucket Cloud? We have that integration/add-on launching sometime in the next couple of weeks.

Yes. Bitbucket Cloud. Do you have a specific launch date?

Xander I'm New Here Dec 05, 2017

Been looking for this also. Thought it may have been turned on already since todays Bitbucket Deployments announcement mentioned "Better Stride notifications".. better than.. not existing yet? lol

0 vote

Hey All!

Like Oji said, Stride app aren't available yet but they will be in the next couple weeks. The Bitbucket Cloud app will work exactly the same as the Hipchat integration, but we are working on building deeper integrations over time. 


It would be very helpful for you to post dates when the service will be launching.   It's very frustrating to be in the dark on this, especially when we are unable to add people to Hipchat.  To date (13 Feb 2017), I'm still unable to integrate Bitbucket into Stride, or see Stride inline in Jira.


Jim Miller

The app is available now.  

Check the add app function on the right side of Stride for the room.  Nice thing is it is tied to each user's individual account.

Xander I'm New Here Dec 18, 2017

Not on the web or the Linux version yet though?

Using the Windows 64-bit version.  Sorry.

Not seeing it on Windows client 64bits

StrideWeb Version 1.8.69

Desktop Version 1.8.18

I guess this is a soft roll out kind of release.

Not seeing on


StrideWeb Version 1.8.69

Desktop Version 1.8.18

Hey all - Stride apps are rolling out slowly, so not everyone has them yet. You should be seeing them soon, if you aren't already!

I guess there is a reason why I am never told about surprise parties...


2018, still seeing missing integrations.

This is indeed a slow roll-out.

I installed the Bitbucket app and authorized it but I can't add any repos.  I can select repos from the dropdown list but they result in a 403 error. Is there something I need to do on the Bitbucket side of things?

Hey Andrew!

Sorry to hear you are seeing an error! Would you mind sending a screenshot of the 403 so we can figure out what's up?

Sure thing. This is what I see after trying any repo.


Screen Shot 2017-12-19 at 1.49.53 PM.png

Passed that info along to the API PM and he's working to figure it out! Thanks for reaching out. 

Hey Andrew, just wanted to let you know that this should be fixed now. Let us know if you have any more problems!

I'm still seeing the same error message, prompting me to "install an app. in Bitbucket first".

Hi Jim,

Maybe reach out the in developer community? I'm not sure I have an answer here.

Did this get answered? I am having the same problem. When I am in STRIDE i try to configure my bitbucket repo and it just spins....



I've yet to receive an answer.  I didn't sign on as a Beta tester, and don't appreciate an undocumented "soft" launch.

All users have access to Stride apps, if you aren't seeing that option on your right sidebar, you should reach out to Support!

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