How do I delete a Stride team?

[Jeff Fleishhacker]

I set up a 'demo' team to try things out. Now I just migrated my full team from our Atlassian admin center.

How/where do I delete that 'demo' team?

[lauren]

Hi Jeff! 

You are probably the site admin for your demo team, so you can click on the "?" icon and go to "Stride admin."

From there you can go to 'Billing' ---> "Manage Subscriptions" and you should see the option to "Cancel my Site" under the Stride team listed. 

Let me know if that works for you! 

[Héctor Alvarez]

Hi.

My account is associated with the hipchat team "zebrastur" but in the stride demo I created the team "desarrollo-web.atlassian.net" thinking that it would only be a demo and then it would be eliminated but Now I can not.

If I access zebrastur team from atlassian.net I see that the users of hipchat are associated, but I can not access from the app because it opens the "desarrollo-web" team. I am the administrator of the zebrastur team and I would not like to activate stride for the whole company if I'm not going to be able to use it or manage it.

I have accessed the administration of "desarrollo-web.atlassian.net", from there to Billing -> Manage subscriptions, I have canceled the subscription (I have even deleted it) but it keeps appearing and I can not login to zebrastur team, it continues to access the "desarrollo-web" team ....

How can I eliminate the "desarrollo-web" team and acces to zebrastur team on stride?


Greetings.

[Stephen Bancroft]

Yep, I have exactly the same issue. Right now it seems broken, I cannot cancel the subscription and when I raise it with support they tell me that I have already cancelled it even though it is clearly shown in the Stride App and the URL still exists.  I have send screen shots to the support people, this is definatly an issue.

[sarneeh]

Yeah, I also can't delete my Stride team. I canceled the subscription, but it is still visible and working :(

[Todd DeShetler]

https://tsgmsolutions.atlassian.net/admin/billing/applications