Are there any updates to this with regards to read-access chat room? I'm trying to set-up so that users can log in however they cannot send messages to individuals or to rooms but they can read the past message history.
Or are there any other chat widgets that could do that?
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You mentioned a use case; one of the first ones we would implement this for would be embedding a channel chat related to proposed changes in our documentation system.
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I'd like to have a room embedded on our employee ticketing portal that we could post to so they could be appraised of system wide outages/events and know what's going on minute by minute. I just thought Stride would be an easy way to do implement this.
Thanks for checking.
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I think that can be that case but more over it can help to connect with customer. For example: add widget in panel and when clicked, It can speak with us to resolve problem. It can coexist with service desk solution because in chat there will be possibility to create ticket. Even more. That ticket will be better when created with customer.
More over: widget on site and when somebody click on button it create new chat room where I can speak witch guest. Something like tawk.to.
Integration will provide additional profits for this option too.
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I'm thinking today on this feature but it can be resolve with custom Stride webhook. So you can create a webpage to create a new message and with webhook you can upload this message to a Stride room.
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Yes, but permission layer don't have something like this for guest access. We even don't know what API restrictions are. Think of native support. As you know, It can be done by tunneling with some background process but is additional 'man in middle' and It slow down network.
What we think is JAM stack with give 1 to 1 chat with all necessary restriction (no access to all rooms, only one with read/write permission)
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