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Email Notifications

Our instance was recently converted from HipChat to Stride, and one thing that we have noticed is that when we have a chat message received on an inactive app (one that hasn't been active by the user within a few minutes), we do not get an email notification like we did with HipChat.  Is this something that was taken away in Stride, or is there a setting somewhere that I can set up?

1 answer

0 votes
AhmadDanial Atlassian Team Apr 08, 2018

Hi, Patrick.

While we do not have this feature ready yet, please have a look at the following suggestion:

I encourage you to visit the suggestion page linked above and click the Vote and Watch links near the top right to show support for the feature. By doing this, it will ensure you are proactively informed of progress and updates going forward.

Feedbacks are also appreciated! You can do this by leaving a comment on the ticket as this helps us prioritize & understand the use case of the feature request.

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