Hipchat has had an ongoing flaw for quite some time that has not been addressed. Namely, when a user is deactivated (sometimes unexpectedly), it is incredibly onerous, to the point of being nearly impossible for an active user to export the 1:1 chat history that they had with the deactivated account.
The only proposed solution in HipChat right now requires the help of an admin and having to jump through hacky API hoops and has been expressly not recommended.
I'm excited to hear about the announcement of Stride, and am hoping you could clarify some things related to this issue:
First of all, thanks for the well-thought out questions. You clearly know a lot about Hipchat.
Hopefully I can clarify some things for you!
Let us know if you have any other questions!
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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