Cannot log into stride with 60.0.1 (64-bit) on OpenSUSE linux

Leonie Philine Bitto May 30, 2018

Hi!
My settings are ok (as by the troubleshooting page https://confluence.atlassian.com/cloud/troubleshoot-atlassian-account-938856825.html):

Screenshot_20180530_155546.png

 

But still I get a loop of stride start views, resulting in this end view:Screenshot_20180530_155558.png

 

 

How can we find out what's wrong?

 

2 answers

0 votes
Leonie Philine Bitto June 4, 2018

Turns out I could "fix" it by whitelisting stride for Ghostery.

Although it is quite unclear to me, why: Ghostery on Stride only blocks New Relic Site Analysis (blocking that should not make login impossible!) and Gravatar (neither for that one).

 

I would imagine that it is illegal according to GDPR to disallow login when someone protects their privacy by disabling a tracker!

 

Screenshot_20180604_155514.png

0 votes
Nágila Marques
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 31, 2018

Hi Leonie, 

Some browsers have robust third-party cookie blockers. Ensure Stride and Atlassian are accessible by going to your browser preferences, in the privacy settings, and adding exceptions for *.atlassian.com and *.atlassian.io.

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