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Anyone unable to invite on Stride with an admin arror?

Cara Kirkland May 13, 2018

When an invitation is sent this error message appears:

Your admin doesn't allow these:

@gmail.com addresses

You can only invite people with <domain name1>, <domain name2> or <domain name1> email addresses

 

I have tried to invite a variety of email addresses i.e. yahoo.com etc and the same error appears. I also performed the same steps on the desktop app and the error does not appear plus everything functions normally so I presume that it is only affecting the web browser app.

1 answer

0 votes
Nágila Marques
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 15, 2018

Hi Cara, 

Could you please reach out to the group admin and confirm which of the following options is set for your group:

Screen Shot 2018-05-15 at 14.42.41.png

By default, every Stride app should follow the same configuration rule. 

Standing by. 

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