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After beeing forced to stride, stride doesn't work

Page keeps looking, that something went wrong. Refreshes all the time.

3 answers

4 votes

This could be an issue with your browser's cookie settings. Please see this page for instructions on how to see if this is the issue and fix it. https://confluence.atlassian.com/cloud/troubleshoot-atlassian-account-938856825.html

not is the app keeps crashing, Slack works so much better

OK, I confirm - this is an issue with third-party cookies - We can't allow this due to our company policy to avoid tracking. You should get this fixed since this is obvious bug and prevents users from using your service.

Otherwise Slack would be at least working solution. HipChat did not have this problem.

I have to concur on this point.  3rd party cookies are a very DANGEROUS item to be using for a chat.  Especially if the chat is used for PRIVATE and not PUBLIC chat. 

0 votes
Jack Brickey Community Leader Feb 12, 2018

I had that issue a couple months back with Safari but all other browsers worked. I ultimately moved to client which I prefer. I believe the issue disappeared and it is important to note I was using Mac OS beta. With both OS and Stride beta anything could be the cause. 

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