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Activating users created as inactive during file Import

Martin Ravell July 29, 2019

I've uploaded some issues to one of our JIRA Projects. In the course of doing this a couple of inactive users were created.

How do I activate these users?

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Alexey Matveev
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July 29, 2019
Martin Ravell July 29, 2019

Clicking the grid of nine dots does not give me a link entitled Site Administration.

I'm going to go out on a limb here and suggest that is because I do not have access.

Curiously there is a link for People and when I select this I can do a search for my two inactive users. Selecting either of them results in a "Something went wrong" error page being displayed. This would seem to be a bug. Other active users can be accessed in this manner without a problem.

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