A whopping 81% of chat users we surveyed are interested in getting clear guidelines from their company on how, when, and why to use the chat tool.
However, just 23% of those surveyed got formal chat tool guidelines when starting their current job.
This got us thinking, we need to start talking about how we use our chat tools.
Here's a post on what we came up with when developing team chat guidelines, but we want to hear from you.
What sort of instructions or best practices have you implemented in your teams around chat and other forms of communication?