All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached End Of Life and are no longer supported by Atlassian.
Message history on both platforms is available until March 15th 2019 for export, details below.
While we’re moving out of the messaging space, we still believe in the power of messaging platforms to connect teams in realtime. That’s why we chose to make a strategic investment in Slack. We are encouraging all Stride and Hipchat Cloud customers to migrate to Slack, and are working with their teams to ensure a smooth transition for our customers.
If you haven’t already, please take a look at our Slack migration FAQs here: https://www.atlassian.com/partnerships/slack/migration.
For those of you migrating to Slack from Stride, I highly recommend watching Slack’s webinar on how to use the migration tools to get an overview of the process.
As part of our partnership, Slack is offering a special one-time promotion for all Stride and Hipchat Cloud customers through September 30, 2019. All active Hipchat Cloud and Stride admins should have received an email with a one-time use discount code. If you’re an admin and unable to locate the discount code, please contact us with your Hipchat Cloud or Stride group name / url and we can provide your discount code.
New to Slack?
For teams new to Slack, we highly recommend sharing these on-boarding resources with your teams well in advance of the migration. Slack has built some great tutorials for getting started, including this webinar for new users. You can find more resources here:
Getting started with Slack webinars: https://slacksessionsoverview.splashthat.com/
Our recently run joint webinar ‘Deepening your Slack and Atlassian workflows’: ttps://slackatlassianworkflows110818.splashthat.com/atlassian
Getting start with Slack documentation: https://get.slack.help/hc/en-us/categories/360000049043
We’ve worked hard to make the path to Slack easy for all our customers. However, we realize that this might not be the best next step for everyone - so rest assured that your data in Stride or Hipchat Cloud will be available for export at any time before March 15th 2019. You can read more about exporting data from any of our messaging products and other FAQ at https://www.atlassian.com/partnerships/slack/migration.
Hipchat started with an idea in 2010 and was a big part of transforming how teams around the world use workplace messaging today. Over the last several years, hundreds of people within Atlassian have worked to bring this service and it’s successor Stride to our customers, built with love and passion by teams all over the world. Thank you for being part of the journey!
Steve GoldsmithAtlassian Team
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