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What to do when the phone is "Status: Offline / Reachable by Phone" ?

deannam
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Apr 05, 2023

Only three of our phones have our usual status of "status: available / reachable by phone" with the green dot. 

The majority of of phones have "status: offline / reachable by phone" with a blue dot.  We are able to place calls within the building and externally.  As far as we can tell it isn't affecting our usage. 

 

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 05, 2023

Welcome to the Atlassian Community!

I think you might be in the wrong place.  We're here to talk Atlassian stuff.  I suspect your 'phone provider may be using an Atlassian system for support or documentation, and you've clicked for "help with Atlassian", instead of "support with actual system"

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