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Remove "Unsubscribe" from notification email footer

Justin Gutierrez
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June 20, 2024

For Statuspage customer notifications is it possible to:

1. Remove the "Unsubscribe" option from emails to our internal staff? The notification emails will only hit the inbox of staff internally. No external.

2. If not, can we change the option to something that will not auto-unsubscribe the user?

statuspage unsubscribe.png

2 answers

0 votes
Egor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 24, 2024

Hey Justin, 
Thanks for reaching out to Atlassian Community! 

At the moment, it is not possible to completely remove the “Unsubscribe” option from Statuspage notification emails. This option is automatically included in the email footer to comply with email communication best practices and regulations.

Question 2: Modify the “Unsubscribe” Option:

While you cannot remove the “Unsubscribe” link, you can provide additional guidance to your internal staff on what to do if they accidentally click it. 

Best Regards,
Egor

0 votes
Justin Gutierrez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 20, 2024

Referring to the 'noreply@statuspage.io' emails that a customer will receive when an incident is created. Areas of concern are outlined in red.

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