How to get the SSL certificate for the private statuspage

[Shobha Agarwal]

We would like to know how we can get the SSL certificate for the Private StatusPage.

[Shobha Agarwal]

Hi @Venugopala Naidu 

I have checked this document before, and it is mentioned that we cannot create custom domains for private pages, which will not allow us to create the certificate. Did Atlassian provide the certificate for the private status page?

[Venugopala Naidu]

@Shobha Agarwal Unfortunately, private pages cannot use custom domain features as we require *statuspage.io domain for authenticating employee accounts. Please see the article regarding custom domains and SSL.

[Venugopala Naidu]

@Shobha Agarwal Please follow and try to set up the SSL certificate by using below Atlassian documentation and let me know if still facing any issues.

1. https://community.atlassian.com/t5/Statuspage-articles/Use-Your-Own-SSL-Certificate/ba-p/2013487

2. https://support.atlassian.com/statuspage/docs/set-a-custom-domain-and-ssl/