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How to get the SSL certificate for the private statuspage

Shobha Agarwal
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August 23, 2023

We would like to know how we can get the SSL certificate for the Private StatusPage.

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Shobha Agarwal
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 23, 2023

 

Hi @Venugopala Naidu 

I have checked this document before, and it is mentioned that we cannot create custom domains for private pages, which will not allow us to create the certificate. Did Atlassian provide the certificate for the private status page?

Venugopala Naidu August 24, 2023

@Shobha Agarwal Unfortunately, private pages cannot use custom domain features as we require *statuspage.io domain for authenticating employee accounts. Please see the article regarding custom domains and SSL.

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Venugopala Naidu August 23, 2023

@Shobha Agarwal Please follow and try to set up the SSL certificate by using below Atlassian documentation and let me know if still facing any issues.

1. https://community.atlassian.com/t5/Statuspage-articles/Use-Your-Own-SSL-Certificate/ba-p/2013487

2. https://support.atlassian.com/statuspage/docs/set-a-custom-domain-and-ssl/

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