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Child Components affect on Parents Uptime

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February 22, 2024

Hello Everyone 

Currently we have a Main Site "Parent" Component that comprises of many "Child" components, each child has the Uptime Percentage system enabled. 

We have noticed that the Child components uptime can affect the parents uptime in testing, this makes logical sense but our use case is a little more complex. Our child components are not directly related to the Parent. 

Is there any way we can keep the uptime of the child components but do not certain components affect it's Parent site component ? 

Kind Regards 

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Kevin Paulovkin February 22, 2024

If you don't want a Component to affect the overall Component Group uptime percentage, you would have to disable "Display Uptime" for that component.

Other option is to create a separate Component Group or not assign the Component to any group at all.

Another idea is Atlassian does not recognize "Degraded performance" and "under maintenance" states as downtime ( so if you report all Incidents under the component as "Degraded performance", your overall uptime metric for the component will always show as 100%. Although I suppose that would still throw off the overall uptime calculated for the component group.

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