Incidents happen. It’s how you respond to them that can make a bad situation turn into a great customer experience. Here are our top 5 incident communication tips.
What tips and best practices have you and your team picked up along the way for communicating around incidents? How often do you update your customers? Which channels do you use?
We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...
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