Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Allow date time edit of incidents in status page new incident

As an incident manager when posting an incident I would like to set the start date and time potentially for manually entered status updates so that I can communicate clearly to my users when the issue happened.

At the moment I need to create the update, then reopen and edit the date time.

Is this something others would like?

 

1 comment

Hi Marc

You can update the components affected after you have created the incident by going to the component and changing the downtime (see image below). This can be done on a live incident as well as one already closed.

Unfortunately this won't change the fact you cannot backdate/time a new incident but when you are ready to report on it or if users want to view the uptime it will show the accurate timings. 

I use this functionality when I have to backdate an incident as the times affected are not available on the backdate form.

I hope this helps!

component uptime.PNG

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

2,395 views 6 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you