sourcetree for windows 7 installer fails (with log)

BP March 24, 2013

Installing on Win 7 64-bit.

Although we do use an Internet proxy server, I'm able to download the link mentioned below without any trouble from inside my browser. For some reason the installer can't download it.

Here is the error section of the installation log file:

ERROR DETAILS
Following errors were detected during this operation.
* [3/25/2013 9:11:14 AM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading http://downloads.atlassian.com/software/sourcetree/windows/Application Files/SourceTree_0_9_0_3/tools/7za.exe.deploy did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.IO.IOException
- Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
- Source: System
- Stack trace:
at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
--- Inner Exception ---
System.Net.Sockets.SocketException
- An existing connection was forcibly closed by the remote host
- Source: System
- Stack trace:
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

1 answer

0 votes
stevestreeting
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March 24, 2013

Unfortunately Microsoft's ClickOnce installer only supports proxies where the authentication is NTLM. We've made an offline installer available for the moment: https://answers.atlassian.com/questions/149591/is-there-an-offline-installer-for-windows-version-of-sourcetree

BP March 25, 2013

Yes, I am using a proxy with NTLM authentication. But going through the proxy doesn't work.

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