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how to install source tree on windows

DEEPIKA TIWARI Sep 27, 2017

i downloaded source tree from your website but it is shwing me your application cannot be installed.i am instaling it on windows 1q0

1 answer

0 votes
Ana Retamal Ortiz Atlassian Team Sep 28, 2017

Hi Deepika, what specific error are you getting?

There are a couple of places you can check to see if there is any information about what is happening:

  • The Sourcetree installer is silent, if successful it should install into
    %localappdata%\Sourcetree

with shortcuts in that folder and the app itself in a sub folder called  app-{version}. Can you double-check there and see if the app installed?

  • If it is installed but is then failing to run you can look for entries in the Event Viewer and also in
    %localappdata%\Atlassian\Sourcetree\Sourcetree.log
  • If it's not installed there could be a log in
    %localappdata%\Sourcetree\SourceTreeSetup.log

     

Let us know if you need further assistance!

Regards,

Ana

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