authentication failed

[Connie Elim]

I always get authentication failure when trying to fetch/pull from my git.

Here's the failure from source tree:

git -c diff.mnemonicprefix=false -c core.quotepath=false fetch origin
fatal: Authentication failed for 'https://bbsi.visualstudio.com/defaultcollection/_git/BBSIEnterprise/'

...

I had made sure that the password that I used is the same as my bbsi.visualstudio.com.

How could this be?

Thanks.

[Connie Elim]

It looks like I cannot use my email address for the user name (it says to use email address, so it was misleading) because of the '@' in there, so it gets confused while figuring out the path to get the repository, I had to change to use an alias for the user name and it now works.

[Seth]

Have you tried to use a git command client? If it also has authentication issues, you may need to contact visualstudio.com support.