Why is SourceTree not functional on 4k monitors?

Victor Panchuk October 11, 2017

1 answer

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Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 12, 2017

Hi Victor, can you provide some more information so we can troubleshoot this issue?

Which Sourcetree and OS version are you using?

Does this happen while you perform any specific operation?

Regards,

Ana

Victor Panchuk October 17, 2017

Hi Ana. OS Windows 10, Sourcetree 2.1.11.0

It is happens after increasing system font height in Windows

Victor Panchuk October 17, 2017

Also it is happens on any monitor after increasing system font height in Windows. Not only for 4k monitors.

ebomitali June 7, 2018

In may case 4k display on HP 850 G3, OS Windows 10, Source tree 2.5.5, I started SourceTree and get no UI. Application seems to be running in the task bar, all I got is an empty ghost window

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