Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why does login fail for V "Request was aborted: Could not create SSL/TLS secure channel"


We use SourceTree V on Windows 10.  Several developers, including myself, are having trouble when going to Clone/New and selecting the globe.  They receive a red login error alert which says, "Login failed for your Bitbucket account.  The remote service said: 'The request was aborted: Could not create SSL/TLS secure channel.'"  We have verified our logins by going to to login.

I'm curious if this has anything to do with the recent changes to Bitbucket only allowing TLS 1.2.  I have taken what I thought was proper precautions by using SSH and switching from embedded git to system git, which is at version 2.17.1, until we can upgrade SourceTree throughout the entire organization.


Do you have any suggestions?


1 answer

4 votes
minnsey Atlassian Team Dec 17, 2018


Sourcetree itself makes the REST calls in the Clone/New screen as such it needs to be capable of TLS 1.2.

In 1.9 you should be able to activate TLS 1.2 in the Tools/Options/Network tab

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

3,254 views 4 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you