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Why am I not been able to login to Source tree Atlassian account with my registered mail id?

I am able to login when I use my account inside my organization but when I work remotely I am not able to login . For login our organization support auth 0 login . After entering my credentials it route me to auth 0 login page . after click on login there nothing happens . I can see blank screen for hours and nothing happening . 

1 answer

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Ana Retamal Atlassian Team Jul 30, 2018

Hi Nishant, welcome to the Community :)

  1. Are you allowed to log in to your organization from outside the office?
  2. Have you tried logging in directly to your Bitbucket account via the browser when you're not at the office?
  3. Do you know if they've set up any restrictions?

 

Please send us a screenshot if you keep having issues and we'll be happy to continue helping you!

Kind regards,

Ana 

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