It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Version 2.1.2.5: Crash on Windows 1703 Build 15063.413 Edited

Hi,

i got a Windows 10 Update to 1703 Build 15063.413.

Since that Sourcetree dose not start anymore.

I try to uninstall an reinstall it, but nothing changed. The installer did not show any dialog but it install the application. When i try to start the application i didn't see anything.

In Event Log from Windows i found these two exception messages:

 

Faulting application name: SourceTree.exe, version: 2.1.2.5, time stamp: 0x59354ffa
Faulting module name: KERNELBASE.dll, version: 10.0.15063.296, time stamp: 0xa0527b0c
Exception code: 0xe0434352
Fault offset: 0x0000000000069e08
Faulting process id: 0x3ea0
Faulting application start time: 0x01d2ee7f4596bcdc
Faulting application path: C:\Users\marti\AppData\Local\SourceTree\app-2.1.2.5\SourceTree.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 93d686e5-ab05-4fdd-908b-ba7b6a0b825a
Faulting package full name: 
Faulting package-relative application ID: 

And this, i hope this will help to solve or explain the issue:

Application: SourceTree.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Management.ManagementException
   at System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus)
   at System.Management.ManagementObjectCollection+ManagementObjectEnumerator.MoveNext()
   at SourceTree.Utils.WindowsOSHelper.GetWindowsVersion()
   at SourceTree.App..ctor()
   at SourceTree.App.Main()

 

 

1 answer

1 accepted

1 vote
Answer accepted

Okay sorry,

 

my WMI Reposiotry was corrupt. I follow these steps here

https://community.spiceworks.com/how_to/21413-rebuilding-the-wmi-repository

now everythink works fine.

 

 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,917 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you