User login/App Links issue

I have been running Jira and Confluence on a Mac server for years and they were extremely out of date. I have been using the Jira internal database for authentication.

I recently went through an arduous process of updating to current versions (Jira 7.9.2, Confluence 6.9.0) and all looked good. Then for some unknown reason a user was unable to log into Confluence. I believe this has to do with Application Links and indeed App Links is reporting outgoing and incoming authentication disabled in both Jira and Confluence, but whenI try to make changes I get 'XXXX is not reachable.

In Confluence I have:

Application name: JIRA

Application URL: http://jira.mydomain.com.au:8080

Display URL: http://jira.mydomain.com.au:8080

For Connections:

Outgoing Outh -> jira.mydomain.com.au JIRA Troubleshoot

Incoming Outh -> jira.mydomain.com.au JIRA Troubleshoot

In Jira I have:

Application name: Confluence

Application URL: http://confluence.mydomain.com.au:8090

Display URL: http://confluence.mydomain.com.au:8090

For Connections:

Outgoing Outh -> confluence.mydomain.com.au JIRA Troubleshoot

Incoming Outh -> confluence.mydomain.com.au JIRA Troubleshoot

The domains are correct. Not sure about the application names or where they are set.

1 answer

1 accepted

0 votes

Answer accepted

Seems Jira/Confluence has trouble with domain names. Tried '127.0.0.1:8090'.

OAuth problem

There is an issue with the OAuth configuration of the connection to Confluence.

consumer_key_unknown

Correct. I have no idea what a consumer key is.