It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

User login/App Links issue Edited

I have been running Jira and Confluence on a Mac server for years and they were extremely out of date. I have been using the Jira internal database for authentication.

I recently went through an arduous process of updating to current versions (Jira 7.9.2, Confluence 6.9.0) and all looked good. Then for some unknown reason a user was unable to log into Confluence. I believe this has to do with Application Links and indeed App Links is reporting outgoing and incoming authentication disabled in both Jira and Confluence, but whenI try to make changes I get 'XXXX is not reachable.



In Confluence I have:

Application name: JIRA

Application URL: http://jira.mydomain.com.au:8080

Display URL: http://jira.mydomain.com.au:8080

For Connections:

Outgoing Outh -> jira.mydomain.com.au JIRA Troubleshoot

Incoming Outh -> jira.mydomain.com.au JIRA Troubleshoot

 

In Jira I have:

Application name: Confluence

Application URL: http://confluence.mydomain.com.au:8090

Display URL: http://confluence.mydomain.com.au:8090

For Connections:

Outgoing Outh -> confluence.mydomain.com.au JIRA Troubleshoot

Incoming Outh -> confluence.mydomain.com.au JIRA Troubleshoot

 

The domains are correct. Not sure about the application names or where they are set.

1 answer

1 accepted

0 votes
Answer accepted

Seems Jira/Confluence has trouble with domain names. Tried '127.0.0.1:8090'.

OAuth problem

There is an issue with the OAuth configuration of the connection to Confluence.

consumer_key_unknown

Correct. I have no idea what a consumer key is.

I have updated all FQDNs to the actual IP address of the server and have them talking!

Strange that it Atlassian don't understand FQDNs.

Ahhh, but that still doesn't correct the issue of authenticating a user in Confluence using Jira's database. :(

Hmm, deleting the links and letting the software automatically rebuild them seems to work well but still doesn't allow authentication.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,917 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you