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Hello,

 

I have a problem with logging in. I read a lot in the community but I didn't find a solution for my problem. I'm sure that I typed my password right and ones I reset it, but the problem was still there. Can you help me please? I use Windows 10.

 

Thanks in advance

Best regards

 

Sourcetree_problem.PNG

1 answer

0 votes
Moses Thomas Community Leader May 28, 2018

@Reemt Lindeburg

  • Make sure your keyboard characters is not  causing problem(password is correct)
  • Check Internet connection
  • Try to  login with  Google account and see.

 

Best!

Password was correct and internet connection was always good.

 

With Google it worked but not with atlassian Account. But ok..

Moses Thomas Community Leader May 29, 2018

@Reemt LindeburgPlease contact atlassian support

https://support.atlassian.com/contact/#/   they will  fix it

 

best!

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