Unable to install tool

[BRB]

I had source tree for windows before. After I requested for update(postponed for approx 6 months) it failed. Uninstalled, and can't reinstall and be getting 2 unable to install tool error messages:

1) Extraction of c:\users\myself\AppData\Local\Atlassian\SourceTree\gcmw.zip failed

2) Extraction of c:\users\myself\AppData\Local\Atlassian\SourceTree\mcmw.zip failed

Please advice

[BRB]

OK. Will try it tonight.

Thanks.

А dank

[Nir Haimov]

@BRB 

Did it worked?

[BRB]

Nir, 

Those folders have existed, but *.exe files were not extracted from *.zip files. I did extract them manually. This process leaves a pretty bad taste in my mouth. 

Can I connect with you via LinkedIn?

Thanks.

[BRB]

7-Zip [32] 16.02 : Copyright (c) 1999-2016 Igor Pavlov : 2016-05-21

Scanning the drive for archives:
1 file, 610535 bytes (597 KiB)

Extracting archive: C:\Users\myself\AppData\Local\Atlassian\SourceTree\gcmw.zip
--
Path = C:\Users\mich\AppData\Local\Atlassian\SourceTree\gcmw.zip
Type = zip
Physical Size = 610535

Sub items Errors: 1

Archives with Errors: 1

Sub items Errors: 1

[BRB]

@Nir Haimov

[Nir Haimov]

Hi,

Sorry for not responding.

Honestly, i have no more ideas.

Truly, i never faced the problem my-self, i install it with no problems, but i tried to help in every way i could have think.

I got no more ideas :(

[BRB]

@Nir Haimov

Appreciating your effort. Thank you anyway. 

[BRB]

Please ignore.

[Nir Haimov]

try to go to "c:\users\myself\AppData\Local\Atlassian\SourceTree\"

and extract manually both zip files.

That should work

[BRB]

Read this advice online. To extract where? Why should I do that? Isn't it an ST bug?

[Nir Haimov]

it's a bug, yes.

But we are trying to workaround it :)

in the  "c:\users\myself\AppData\Local\Atlassian\SourceTree\"

if you don't have it already, create new folder "git_extras", extract "gcmw.zip" to that folder.

if you don't have it already, create new folder "hg_extras", extract "mcmw.zip" to that folder.

[Nir Haimov]

let me understand.

You are trying to install source tree on your windows pc and get the error?

Did you try to delete the "c:\users\myself\AppData\Local\Atlassian\SourceTree" directory and install again?

[BRB]

I sure did...

[BRB]

I have also rebooted PC, just in case...

[BRB]

Windows 8.1 if it matters.

[Nir Haimov]

what source tree version are you trying?

[Nir Haimov]

did you try to "right click" the installation and run as administrator?

[BRB]

Yes