Unable to install sourcetree

During the embedded Merurial install, The system is unable to download mercurial.

Perhaps a proxy or ssl blck? Please help

1 answer

0 vote

Hi Dawei! If you're using a proxy, this issue could be related to that. The SourceTree logs could give you a hint, you can find them following SourceTree logfile location.

Have you tried updating the embedded version of Mercurial via Settings > Accounts > Mercurial tab? If the issue still persists, let us know which OS, version of SourceTree and version of Mercurial are you using so we can continue helping you. Note that SourceTree still does not support Mercurial 4.0 and above, as it breaks an authentication extension used to manage username/password credentials.

 Let us know if you need anything further!



Suggest an answer

Log in or Join to answer
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

270 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot