This is not a valid source path / URL. Details popup blank. v2.4.7.0 on Win10

David Pickthorn January 4, 2018

I am running the latest version of SourceTree 2.4.7.0 on Windows 10. I'm having issue cloning a remote repository on a private server. 

After entering in my credentials ie. ssh://username@108.160.90.21:/home/username/website/www the error message "this is not a valid source path / URL" appears with the "Details" button when clicked only shows me a blank popup. Image attached.

sourcetree-bugs.jpg

I'm able to shh into the remote hosted private server easily with my credentials along with a number of my colleagues. 

I've already re-installed multiple times along with deleting my local AppData and Authentication Crenditals before every fresh install. 

Is this a known issue with the latest SourceTree update or is there another avenue I might be able to use to fix this issue? Thank you for any assistance anyone can offer. 

 

3 answers

0 votes
Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 2, 2018

Hello! Just to keep this up-to-date for others: we've recently released 2.4.8 which should fix this issue (SRCTREE-8264)

 

You can find the release notes here

0 votes
David Pickthorn January 5, 2018

I've got several colleagues who are still able to connect using the same credentials ( on version 2.3.5 ) so I'm sure it's not the server/IP. Is there anyway to download and run older versions of SourceTree?

Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 5, 2018

Yeah, you can find them here.

0 votes
Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 4, 2018

Hello! Can you try removing the colon in your URL after the IP so that it looks like this:

ssh://username@108.160.90.21/home/username/website/www 

 

If that doesn't work, you can clone via the command-line with the following command:

git clone ssh://username@108.160.90.21:/home/username/website/www 

 

Please note: git doesn't support having an ssh address with an IP address without a port.

David Pickthorn January 4, 2018

Hey Mike, 

Thanks for taking a look, unfortunately, though that did not fix the issue I'm having connecting. I'm still receiving the same blank "details" along with the other error msg when attempting to connect. 

I have been using git clone in the cmd terminal to update but I  would still really love to get SoruceTree working again. 

Do you have any other suggestions?

Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 4, 2018

Sorry, not currently. We'll have to do more testing using IP addresses to figure out the root cause but I suspect that's the cause.

 

After cloning the repo you should be able to drag the folder from Windows into Sourcetree while on the "Local repositories" screen though.

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